Refund policy
Changes & Cancellations
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Changes to your ceremony (date, time or location)
If you need to make a change within 1 month of your ceremony date, a $100 administration fee will apply.
Cancellations
If you need to cancel your booking, the following applies:
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More than 12 months’ notice:
You’ll receive a refund of 65% of your total ceremony fee
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Between 4 and 12 months’ notice:
You’ll receive a refund of 32.5% of your total ceremony fee
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Less than 3 months’ notice:
Unfortunately, no refund is available
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A quick note about your booking fee
The 35% booking fee is non-refundable in all circumstances, as it secures your date in my calendar and means I may turn away other couples for that time.
All refund amounts above are based on the total ceremony fee, not just the amount paid to date.
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If your circumstances are unusual or unforeseen, please feel free to reach out—I'm always happy to have a conversation.
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Many thanks,
xx Felicity

